In a warehouse, everything runs on smooth, reliable processes. Labels need printing, shipments need preparing, and inventory needs tracking. And behind the scenes, a lot of this depends on something as unassuming as the warehouse printer. But what happens when that printer goes down?
It’s a frustrating situation that can bring work to an abrupt stop. Orders stack up, employees lose valuable time, and before you know it, a simple breakdown has thrown the entire day off course. So, let’s talk about how to avoid this headache, what to do when it happens, and why a little preparation can make all the difference.
The true cost of downtime
A printer breaking and causing some downtime doesn’t seem like that big of a deal, right? Well, we’d argue it’s much more than just a minor annoyance — it’s a domino effect. Shipping labels can’t get printed, so packages sit waiting to go. Orders get delayed, which means customers are left waiting longer than they should causing them frustration and even taking a toll on your reputation. Meanwhile, your team is stuck waiting or scrambling to find a workaround.
On top of the stress, there’s a financial hit. You might have to pay for overtime as employees try to catch up, or worse, deal with penalties for late deliveries. And let’s not forget what this does to your reputation. Customers rely on you to get things done on time, and printer downtime can make you look unreliable especially to new customers; something that no business can afford.
How Midrepro has your back
When your printer throws a wrench in your plans, you need solutions fast. That’s why, if you partner with us at Midrepro, we offer a four-hour response time to get you back up and running. In many cases, our team can diagnose and fix issues remotely, which means you don’t have to wait for someone to come on-site.
Thanks to smart diagnostics and error codes, we usually know exactly what’s wrong — and what we’ll need to fix it — before we even show up. And if we can’t make it within that four-hour window, we’ll do everything we can to minimise the disruption, whether that’s providing a loan printer, rushing the right consumables to your door, or even discussing an upgrade to make sure this doesn’t happen again.
Stay ahead with preventative measures
While quick fixes are great, avoiding the problem in the first place is definitely even better. One simple way to do this is by setting up automatic alerts for printer supplies like toner and paper. Running out of toner in the middle of a busy day is an unnecessary headache, and it’s completely avoidable.
Midrepro’s automatic alerts mean you’ll always know when it’s time to restock, so you’re never caught off guard. It’s one less thing to worry about in your day-to-day operations, and it keeps everything running smoothly.
Why a backup printer is a smart move
Even with the best plans in place, sometimes the unexpected happens. That’s where having a backup printer can be a lifesaver. If your main printer goes down, a backup ensures you can keep things moving without skipping a beat.
Think of it as a safety net. Sure, it’s an investment, but compared to the cost of hours (or days) of downtime, it’s a small price to pay for peace of mind. And during busy seasons when every second counts, a backup printer can be the difference between meeting deadlines and missing them.
How we help you stay up and running
At Midrepro, we understand how important it is to keep your printers ticking over smoothly. Our goal is to make sure a printer issue never slows your business down. Whether it’s resolving problems remotely, providing same-day repairs, or setting you up with a loan machine, we’ve got your back.
We’ll also work with you to upgrade your equipment when needed, so you’re not relying on outdated technology that’s prone to breaking down. A newer, more reliable printer is easier to maintain, plus it can make your entire workflow faster and more efficient.
Don’t let a printer problem slow you down. Talk to us today to learn more about how we can support your business with tailored commercial printing solutions.
