Managing an office’s printing needs can feel like juggling too many balls at once. Multiple printer brands, different toner requirements, and inconsistent maintenance schedules can create unnecessary headaches and costs. Transitioning to a unified solution with Midrepro devices not only simplifies your printing operations but also introduces powerful software to handle toner levels, streamline supply orders, and optimise efficiency. 

In this blog, we’ll explore the common challenges of managing diverse printer setups, explain how Midrepro transforms these operations, and walk you through what to expect when transitioning to our devices. Let’s get started! 

The challenges of managing multiple printer brands 

Does this scenario sound familiar? Your office uses a mix of printers, perhaps a HP in one department, a Brother in another, and an Epson tucked away in the HR corner. Each brand comes with its own needs like specific toner cartridges, varying maintenance schedules, and different user interfaces. This fragmentation creates inefficiencies, especially when an unexpected issue arises, or toner runs out at the worst possible moment. 

It’s not just about inconvenience. The lack of a cohesive system often leads to higher operational costs, more downtime, and time-consuming troubleshooting. This is where we can step in, offering an integrated solution that consolidates your printing needs into a streamlined, cost-effective system. 

The issues with fragmented printer systems 

Fragmentation 

Having a mix of printers means dealing with: 

  • Multiple toner types: Running out of toner becomes a guessing game of whether you have the right cartridge in stock. 
  • Inconsistent maintenance: Different brands require varying levels of care, leading to unpredictable service schedules. 
  • Complex troubleshooting: IT teams spend unnecessary hours fixing different printer models instead of focusing on strategic tasks. 

High costs 

Using multiple brands can hit your bottom line in surprising ways: 

  • Expensive toner: Brand-specific cartridges often cost more, especially if purchased on short notice. 
  • Frequent breakdowns: Old or incompatible machines tend to need more repairs, adding to maintenance costs. 
  • Inefficiency costs: Fragmented systems waste employee time, whether it’s troubleshooting or waiting for a printer to be repaired. 

The Midrepro solution 

If you’ve read through the above and recognised your business within it, chances are you’re wondering what exactly you can do about it. Well, Midrepro offers a tailored approach to consolidating your office’s printing needs, ensuring your team is equipped with reliable devices and advanced software to make operations seamless. 

We use the Princity software to help you in the following ways: 

  • Toner monitoring and automation: The software tracks toner levels across all your Midrepro devices. When levels are low, new supplies are automatically dispatched, so there’s no need to place an order manually. 
  • Centralised tracking: Princity captures meter readings directly from networked printers, enabling precise invoicing and eliminating manual meter submissions. 
  • Network-wide compatibility: The software can even track devices not supplied by Midrepro, offering comprehensive visibility across your printing setup. 

Princity isn’t just about reducing admin tasks; it ensures your printers are always ready when you need them, with zero downtime due to empty cartridges or missed servicing. Typically, we install Princity on a PC upon delivery, however it can be installed at a later date remotely via email. 

How do we ensure smooth onboarding for your business? 

Midrepro understands that switching your office printing system is a significant change, and that’s why we’ve designed a seamless onboarding experience to make it as painless as possible. Here’s what to expect: 

Consultative quotation

During initial discussions, your account manager will conduct a detailed audit of your current printing needs, devices, and costs. They’ll recommend a solution tailored to your office’s specific requirements. 

Detailed planning

Before installation, your account manager will ensure you’re fully informed about the process, timeline, and expected outcomes. This consultative approach ensures that there are no surprises and that the solution delivers maximum value. 

Installation

Midrepro handles the setup of your new devices and installs the Princity software.  

Support and maintenance

After installation, ongoing support is just a phone call away. Each device comes with a sticker displaying a service hotline, ensuring fast resolution of any issues. Midrepro also offers quarterly or biannual reviews to assess your printing setup and suggest improvements. 

What happens to your old devices? 

When transitioning to Midrepro, the fate of your old printers is handled based on your preferences: 

  • Returning leased devices: If your current machines are leased from another supplier, Midrepro can assist in coordinating their return. However, any associated costs will need to be discussed beforehand. 
  • Recycling options: For machines you own outright, Midrepro offers ethical recycling services, ensuring old devices don’t end up in a landfill. 
  • Backup devices: Some clients choose to keep old printers as backups, especially if they’re replacing a single machine. This flexibility ensures you retain control over your equipment. 

Final thoughts 

Managing your office’s printing doesn’t have to be a juggling act. With Midrepro, you can transition to a streamlined system that eliminates inefficiencies, reduces costs, and ensures your office runs smoothly. 

 

Ready to get started? Request a FREE print audit or contact us today!