Thanks to the Internet, accessing a wide range of goods and services has never been easier. From national chains to online retailers, the choices seem pretty endless. However, when it comes to essential business equipment like photocopiers, there are distinct advantages to choosing a local service provider over a random Internet supplier.  

At MidRepro, we pride ourselves on offering personalised service and rapid response times that simply can’t be matched by online alternatives. Here’s why you should consider buying from us rather than the Internet! 

Personalised service and fast response times 

One of the biggest advantages of choosing a local photocopier service provider like us is the personalised service and speedy response times we offer. Unlike online purchases that may lack customer service, we are committed to providing quality support to our customers. With MidRepro, you’re not just another order number; you’re a valued customer who will receive personalised service, solutions tailored to you and your business, and a friendly smile! 

Trusted by the local community 

Statistics show that 80-90% of our customers are local businesses who trust us for their photocopier needs. Our track record of local customers and repeat contracts speaks volumes about the level of trust and satisfaction our clients have in our services. From small business owners to larger organisations, we’ve earned the trust of our clients through our dedication to excellence and reliability. 

Clear and transparent service contracts 

When you purchase a photocopier from us, even if it’s just one machine, it comes with a clear service contract with no hidden costs. Unlike online options where hidden fees and charges can surprise you at the end of the contract, we believe in transparency and honesty from the start. With us, what you see is what you get – no surprises, no hidden costs.  

We’ll take the time to explain everything too, so don’t be afraid to ask questions, (even if you think they’re silly!) as we’re happy to go over everything and make sure you understand what you’re paying for. 

Hassle-free installation and setup 

Worried about how your new photocopier will be delivered and installed? With us you can rest easy knowing that we handle everything from delivery to configuration. Our team of experts ensures that your photocopier is installed and working seamlessly before you pay a single penny. We take care of the complete package so that you can focus on what matters most – running your business.  

Guaranteed response times 

At MidRepro, we know just how important it is to minimise downtime when issues arise with your photocopier. That’s why we guarantee a four-hour response time if there’s ever a problem. Our team of professionals is always on standby to address any issues promptly and efficiently, ensuring that your business operations remain uninterrupted. 

Flexible contract options 

Unlike other providers who may charge hefty fees for returning or cancelling a contract, we offer flexible contract options with no penalties. We understand that business needs can change, and we’re here to accommodate your requirements with ease and flexibility. We don’t want to lock you into a rigid agreement – we adapt to your needs. 

Quality brands you can trust 

When it comes to photocopiers, quality matters. That’s why we only use brands that you can trust. From top-of-the-line models to reliable accessories, we source our products from reputable manufacturers to ensure superior performance and durability. This gives you peace of mind knowing that you’re investing in quality equipment that meets your business needs. 

No ticketing system, just real people 

Unlike online customer support systems that rely on impersonal ticketing systems, we believe in real people providing real solutions – there are no robots here! You’ll never have to navigate through endless automated menus or wait for hours to speak with a representative. Our dedicated team of professionals is always here to assist you with any questions or concerns you may have, providing personalised support every step of the way. 

Final thoughts 

When it comes to purchasing a photocopier for your business, choosing a local service provider like us offers so many benefits over online options. From friendly and personalised service to speedy response times, we are committed to exceeding your expectations and ensuring your satisfaction every step of the way. 

Want to know how we can help your business with your printing needs? Contact us today for a friendly, no-obligation chat.