The photocopier industry can often feel like shark-infested waters with some businesses more interested in profiting off customers than providing genuine solutions.
At Midrepro, we understand the frustrations and pitfalls of trying to find quality print, scanning, document storage, and print management solutions. That’s why we’re committed to being different. Trust is at the core of everything we do. We’re here to work with you, listen to your needs, and find the best solutions for your business—no pushy sales tactics or one-size-fits-all approaches here!
Customer focused solutions
Unlike some businesses who prioritise sales over service, we’re all about putting your needs first. Our mission is simple: to help you find the perfect photocopier solution for your business.
Whether you’re a small start-up or a large corporation, we’ve got you covered. Our team is here to guide you through the process, offering clear, honest advice every step of the way. We’ll never try to sell you something we don’t truly believe you need or will help your business either.
No dodgy contracts
One of the most common issues in the photocopier industry is just how many contracts are designed to trap unsuspecting customers. We’ve seen first-hand the consequences of such contracts, where customers are left powerless.
For example, we recently worked with a customer who had entered a contract with another company. The Terms and Conditions of their contract with the other company said if the machine becomes economically unrepairable, they would have to upgrade this machine. In the same small print, it stated that if they gave notice to terminate the agreement, they would be responsible for all of the payments for the remainder of the term. This is known as a “loss of earnings” clause. In theory, the customer would be paying 100% of the agreement for the remaining 4 years, plus average monthly copies for machines they are not able to use! Unfortunately, the machine they had was cheaply refurbished, so it wasn’t fit for long-term use and when it inevitably broke, they had to buy a new machine.
At Midrepro, we never create contracts you can’t leave. Trust and transparency are so important to us, so we want to make sure that our clients understand every aspect of their agreements and are not caught off guard by hidden terms.
Invest in quality
At Midrepro, we believe in providing top-of-the-line equipment that’s built to actually last. We don’t just sell products; we provide solutions that you can depend on. When you choose Midrepro, you’re investing in quality, reliability and peace of mind – and who doesn’t want that?
Expertise you can rely on
What truly sets Midrepro apart is our technical expertise and industry knowledge. From managing printer fleets to implementing scanning and retrieval systems, our team have heaps of knowledge and years of experience in every aspect of document management. We don’t just sell photocopiers and send you on your way to figure it out; we provide solutions tailored to your specific needs.
We’re proud to be a part of the local community
We’ve been around since 1995 and as one of the only independent players in our area, we understand the unique needs of our local area. Our employees aren’t just faces behind a corporate logo; they’re your neighbours and your friend. We’re invested in the success of local businesses because we’re a part of the fabric that makes up this community.
Driven by our ongoing success and desire to give back, we support local organisations, charities, sports clubs, educational institutions, and healthcare centres in the Coventry area. We offer bursary payments to schools and registered charities, assisting them with essential marketing materials and equipment. You can find out more about us here.
Want to know how we can help your business with your printing needs? Contact us today for a friendly, no-obligation chat.
